Without a doubt, this is the most common question I am asked by representatives of organisations who do not have a strong understanding of company culture and performance.
Asking this question reveals that people are new to the culture conversation, or do not really understand what culture is and what it does.
My standard reply is “you can’t measure culture”.
Having stated this opinion I often pause to let people play with the response. The very fact they have asked how to measure culture indicates that they already assume culture can be measured. When I suggest it can’t, often people need a few moments to process this concept.
Have you ever stopped to consider this question: What role does your organisation’s culture play in your business? You might be surprised at some of the answers you generate from considering this question, and be inspired by the understanding that emerges from your answers.READ MORE
Just as companies and countries have their creditworthiness evaluated by agencies like Standard and Poors, and Moody’s, organisations can evaluate their ‘cultureworthiness’ against my 4A rating scale.READ MORE
As a regular keynote speaker I am always paying attention to which of the points I make during a presentation are having the biggest impact on the audience. My most popular keynote is on the New Zealand Maori Haka and the lessons it contains for creating high performance company cultures.READ MORE