Here's why. Most organisations don't understand what culture really is: how it's structured, how it develops or how it works. Without this foundational knowledge, culture change processes rarely hit expected targets. In other words: 'You can't change culture if you don't understand culture!' Choose to 'learn to understand culture'. When you do, you can lead any change, development, or transformation of your culture and be confident it will deliver the outcomes you seek.
Increase your business performance and productivity through unleashed discretionary effort.
Increase shareholder return through leveraging culture ability to optimise value.
Enhance customer experience by ensuring your culture is a positive touchpoint for people outside your business.
Drive growth through converting your culture into a strategic asset.
De-risk your business by eliminating toxic culture aspects from your business.
Reinforce your brand and customer value proposition through culture alignment.
Attract and retain key talent with a compelling culture.
Enhanced employee work satisfaction and fulfilment levels to create a culture worth belonging to and thriving in.
Reduce the amount of micro management required for your business to perform at optimum levels through ensuring everyone in your business knows they own and contribute into the culture on a daily basis.
Michael provides a truly valuable service helping organisations to realise their performance potential through developing company culture. It is no surprise we experienced record financial results following this work.
Over the years I've worked with a lot of ‘experts’ from all around the world and in my view, Michael is world-class when it comes to organisational culture. Whether I have ‘big’ culture issues to work through or just want to have a chat about something on my mind to do with change and/or the way we work, Michael is very effective at getting to the key points and helping me leave the conversation with an actionable way forward. He is able to be both strategic with his support as well as making it personal and meaningful to me and my organisation. I recommend Michael to anyone who wants to make a difference in their own organisation and are willing to personally develop themselves at the same time
Michael did an amazing job in connecting with our Super 15 and All Black rugby coaches who are rarely an easy audience. He won them over immediately delivering his message in such a powerful way. He was simple (everything you needed to know and nothing you didn’t), unexpected, credible, very knowledgeable, articulate and effective. His talk made it really clear what the coaches would have to do to nail their cultures.
I have worked with Michael for the past 10 years. Michael’s expertise in culture has been a significant game changer in my various teams over this time. His ability is exceptional. In addition to this, Michael has developed world-class thought leadership programs in our business to grow our market presence. I will continue to work with Michael and recommend him to anyone who needs to build a new culture, freshen up an existing culture or simply want better engagement and inclusion.