Many organisations confuse staff engagement with culture. It’s an easy oversight to make given they are so closely interconnected.
Without a clear understanding of the distinctions between engagement and culture, it's easy to assume that they're one and the same.
So what are the distinguishing factors? Well, if culture were a movie and engagement the audience's response to the movie, it would look a little something like this:
The movie consists of the plot - a story being told through the characters' motivations and actions - the time, the setting and location. The artefacts within the movie (think James Bond’s Aston Martin, Indiana Jones’s hat and whip, Mary Poppins' umbrella, the Lone Ranger's horse and so on). The values are embodied by the hero’s journey such as courage, service, revenge, love, learning etc.
Culture involves similar elements. A setting, timing, characters motivated to act in a particular way, artefacts and symbols, values and action or behaviour.
Have you ever stopped to consider this question: What role does your organisation’s culture play in your business? You might be surprised at some of the answers you generate from considering this question, and be inspired by the understanding that emerges from your answers.READ MORE
Just as companies and countries have their creditworthiness evaluated by agencies like Standard and Poors, and Moody’s, organisations can evaluate their ‘cultureworthiness’ against my 4A rating scale.READ MORE
As a regular keynote speaker I am always paying attention to which of the points I make during a presentation are having the biggest impact on the audience. My most popular keynote is on the New Zealand Maori Haka and the lessons it contains for creating high performance company cultures.READ MORE