Eating Soup With Forks - Vol. 3
Sometimes we humans go about a task with tools and methods that are clearly outdated or misaligned with our actual objectives.
Rather like eating a bowl of soup with a fork.
Forks are great, forks are awesome – especially when you wish to pierce something solid on your plate or perhaps when you want to hold a piece of food in place so that you can cut it up into manageable portions. However, forks are just a waste of time when it comes to eating soup, especially soup that is predominantly liquid and not filled with delicious chunks of vegetables or meat.
Do you know what else is a fork? Using employee engagement surveys to measure and learn about company culture. The aim? To interpret the results, eventually using them to determine how to provide higher levels of employee fulfilment, enhance customer experience and lift business performance. But it’s ineffective.
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