Here is an overview of how I work. As a corporate anthropologist I:
My credentials include:
Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results is a handbook for leaders wanting to leverage their organisation's culture to engage staff, increase customer satisfaction and streamline business performance. Discover how to achieve optimum results from your organisational culture, without needing external consultants, using a time- and money-saving, organic, in-house approach to company culture transformation. Step-by-step, Michael Henderson illustrates how to create a culture in which employees and leaders delight an organisation’s customers, shareholders, employees' families, suppliers and the board of directors.
Insights into Creating a High Performance Company Culture is a 5-chapter e-book for leaders, people & culture professionals and senior executives wanting a glimpse into the approach and processes of The High Performance Culture Planning Program, a customised 12-month educational journey developed and delivered by Michael Henderson. It contains definitions to understand the crucial role of culture; metaphors that help people grasp the difference between engagement and culture; and probing questions that help individuals understand the what it takes for an organisation to undertake radical and long-lasting transformation. All these insights, available through a corporate anthropology lens, will help readers discover the fundamentals of a high-performance culture, how to review their own culture themselves, and more.
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