There are a number of studies that exist on how company culture affects performance and even stock returns. For example, The Harvard Business School completed a landmark study in 1992 highlighting the benefits of a performance-driven culture.
The New Yorker last week added fuel to the current trend against the traditional employee performance review. Accenture and Deloittes have both announced they are changing their approach to their annual performance reviews.
Despite the recent publicity about the world famous Zappos workplace culture being potentially under threat due to its adoption of Holacracy, I still rate Zappos as having a High Performing workplace culture, and that Holacracy will in fact only make it stronger.
In a recent meeting, our very astute accountant made an observation about the work we do at Cultures At Work, in terms of the impact it makes on an organisation’s bottom line. She noted;
Staff engagement is known to have a significant impact on many aspects of an organisation’s performance, including: productivity, sales, quality assurance, customer satisfaction, and results.
In nine days’ time I will be sacked as the Corporate Anthropologist for Cultures AT Work, as I am every year on the 17th of December.
Why am I being sacked again? Poor performance? Illegal activity? Flirting with my boss, who is also my wife?
Two weeks ago I did an interview with America’s online Business News Daily about my latest book “Above The Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results” (Wiley, 2014).
GM Follows Ford In Culture Change?
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“How Can I Help You?” It’s a question we hope everyone of our customer facing employees are thinking and asking our customers. Why?…