Cultures are often over generalised. We hear people make statements such as. German culture is efficient. Fijian culture is friendly. Japanese culture is symbolic and ritualised.
Your own culture is very difficult to see and understand when you are in it. Rather like a fish in water, a familiar surrounding quickly becomes transparent. We look through it and not at it.
Every organisation needs to work deliberately on its company culture at some stage. The question is, when is the right time?
Here are three simple yet critical questions that will tell you if now is the time to work on improving your company culture:
Regular readers of my E-zine will know by now that I am not a big fan of surveys being used to measure or evaluate company culture. Amongst my previous commentaries on this point are:
Staff engagement is known to have a significant impact on many aspects of an organisation’s performance, including: productivity, sales, quality assurance, customer satisfaction, and results.